Darcie Nunes Paulin

Thank you for your time and interest in my business, Custom Plantings. I specialize in focal point color in the landscape such as flower beds and planters. I enjoy the challenge of landscape makeovers as well. If your landscape is looking ugly, Custom Plantings can replace dead or ugly plants and do some trimming to give your landscape a renewed look.

If you’re interested in year-round color for your landscape, I generally change out the color in my clients’ homes twice a year to ensure year-round color. I welcome you to take a look at my Landscape Gallery/From Drab to Fab to see some photos of my work. I also have references available upon request from many of my clients.

Over the years, I have realized that there is a great need for a quality landscaping company that focuses on planters, flower beds and cut flower gardens and small landscape makeovers. In the landscaping industry there tends to be the “Mow and Blow” types and then the big landscaping contractors and architects with few options in between.

I specialize in the finishing touches of a landscape such as adding color and planters in the right places or in the renewing of an old tired landscape. I can also give established landscapes a “makeover” before a special event or bring life back and the WOW! factor to your landscape.

Simply adding some color in the right places to a landscape, trimming of overgrown plant material and replacing dead, dying or just plain ugly plant material will make a landscape come to life and help the landscape live up to its full potential. I concentrate on these fine details for clients that want color or just a better looking landscape.

We also offer specialized pruning services. We will not show up and “butcher” your landscape like you may have had done in the past. Good pruning, when its done correctly, will make your landscape look better, not worse. My employees and I are experienced pruners.

Please contact me with any questions, comments or to set up an appointment.

AS SEEN IN STYLE MAGAZINE

Describe your business. Did you find it, or did it find you?
Custom Plantings is a gardening service that specializes in small landscape makeovers, planters and seasonal flowerbeds. I love flowers, so I focus on adding color to the landscape with different hued foliage, in addition to lowers.

What was your first job, and what did you learn from the experience?
I worked at Sizzler when I was 16. My mom made it clear that working would be a part of my life forever, so I thought I should find something I love to do and do it. At age 17, I worked at my first nursery and fell in love with plants…and have been working in the field ever since.

How are you involved with both the community and your customer?
I have had most of my customers for many years. I end up working for their daughters, brothers, sisters and/or mothers. I feel like part of the family with my clients. I donated all of the trees for the local dog park in Folsom, and I helped them to get all of the plants at below wholesale pricing. My name is on a little plaque there. I love my dogs!

What’s your biggest job perk?
I love to do landscape makeovers. We can make over most landscapes in just one day. It is so fun to take a landscape from ugly to awesome. I often get calls from clients a few months after we have completed their landscape to tell me how much they love our work. When we return to the landscape, many neighbors tell me how much they love to see it every day when they walk their dogs. That is truly the best thing about this job – transformation.

And finally, customer service is…?
I believe in calling my customers back within one hour of them calling me and showing up when you say you are going to show up, as well as doing what you say you’ll do when you say you’re going to do it. I

do not believe in excuses. I do not like waiting days for someone to call me back, so I always call people back right away to make them feel that their business is important to me.

I believe in doing the right thing by your customer. It is showing up to fix anything, free of charge, that is wrong, like replacing a plant that did not make it. I get many clients by referral, or neighbors liking the way another neighbor’s landscape looks. To stay in business, good customer service is a must. You have to put your customer first; after all, they are the ones who keep you in business.